Delivery and Shipping Policy
Free Local Delivery Policy - our store is located in Mississauga, Ontario, and we offer free local delivery for orders in a radius of 20km. Estimated delivery time is within 24h to 48 hours from processing of orders. If you are located outside of this radius please call or email us to discuss the shipping options available to you.
For distances more than 20km from our location we ship via Canada Post. We take great care to package all items, as best as possible, but damages caused during transit are not under my control, so no refunds will be given. Additional insurance may be available, so please contact us for rates if you would like to add additional insurance or tracking. The cost of customs, clearance or other duties are for the buyer. Please be aware of your country's import and customs policies. Some articles may have sharp points or edges - please be extra careful during unwrapping or handling.
Handmade arts and crafts items are unique and are likely to have some imperfections. Please have a close look at the pictures as we try to show the true character of the items. Read the descriptions carefully to learn about the items in detail. We have gone to great lengths to photograph the items in such a way as to represent them accurately, but lightning conditions and computer monitors may cause slight differences in colour – especially with stone art.
As always it is very important to us that our customers are satisfied with their purchases, please contact us if you are dissatisfied with your purchase in any way.